HUNTINGTON BEACH, Calif., August 27, 2019—Multi-platform mortgage technology company BeSmartee introduces the Mortgage Loan Officer (MLO) Command Center, an easy-to-use portal that enables the MLO to fulfill requirements to complete the origination, approval, and funding process.
The MLO Command Center is fully equipped with tech-forward tools and features that streamline vendor integrations and system workflows in an all-in-one portal to help reduce costs and closing cycles, thereby improving the overall borrower experience.
From the MLO Command Center, MLO’s will be greeted with access to their active file and prospect lead pipelines, which is editable per user to accommodate their viewing preferences. The MLO will also have a complete visual of all loan level details for each file. Within these loan level details, they will be able to utilize various features to help facilitate their origination, approval, and funding process needs, such as:
- Co-browsing live with borrowers
- Communicating with borrowers through embedded chat
- Editing application data fields
- Running and refreshing credit and AUS
- Running and refreshing PPE results
- Locking or floating rates
- Issuing new conditions and sending documents for eSigning
- MLO eSigning of initial disclosures and documents
- Viewing audit trail of borrower progress and data changes
- Tracking of email and text message notifications sent
- Ability to spin off new workflow variations for specific channel needs
Among the many other available features, the direct integration with existing service vendors will allow MLO’s to gain access to the services provided by all of their preferred vendors directly from within the BeSmartee MLO Command Center.
“We developed BeSmartee knowing that the borrower and the MLO are joined at the hip throughout the entire process,” said co-founder Arvin Sahakian. “For this reason, it is important for us to make it easier for the borrower to apply for a loan and supply supporting documents, as well as ensure the system is easy for the MLO to collaborate with that borrower to process the file. A borrower’s experience is only as good as the MLO’s ability to service their client.”
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BeSmartee disrupts the financial services industry with its award-winning, web-based mortgage lending software for lending institutions. Utilizing more than 165 direct vendor integrations, big data, artificial intelligence and process automation, BeSmartee’s Mortgage POS, TPO Platform, and Home Equity POS offer high-touch, end-to-end production experiences that shorten lending cycles and reduce costs, taking today’s originators and borrowers further, faster. Connect with us at https://www.besmartee.com.